Inquiry

If you have any questions or need any material in your room, make an inquiry to Reception Desk.

Heating/Cooling System

Each room has an independent heating/cooling system for individual adjustment. If you have any difficulties in operation of the system, make an inquiry to Reception Desk. If you need a humidifier in winter season, it may be installed on your request.

Check-In & Check-Out

Check-in is started at 15:00 and check-out should be done before 12:00.
(*For check-in and check-out, out of the regular schedule, make an inquiry to Reception Desk.)

Internet Service

You can use high-speed internet in your room, restaurants, and Lounge Nine, etc. You can connect the internet as follows and if you have any questions in relation to internet service, make an inquiry to Reception Desk.

*How to connect internet

1. When connecting the cable with the computer, internet is automatically connected; If not, check as described below. * Local Area Network is set.

2. Click the right button of the mouse on → Internet Explorer → Property → Connection → Set up LAN → Release all the checked boxes. (* IP address is set in the computer.)

3.Double click on → Network Connection → Select → Local Area Connection → Click the right button of the mouse and select → Properties → Double click → Click → Internet protocal(TCP/IP) → IP address is automatically obtained. Obtain DNP address.

Morning Call & Alarm

You can use “Wake-Up” service through Reception Desk.

Hour

Set hour(s)

Minute

Set minute(s)

Time

If you want new time, push Time button and push Hour button and Minute button.

Alarm

If you want to set the time for Alarm, push Alarm button and push Hour button and minute button.

Volume

Set the volume of Alarm.

Alarm

Turn on/off the Alarm.

Baby Bed

Make a request to Reception Desk.

Coin Laundry Room and Iron Rent Service

Coin Laundry Room is on the 11th floor of South Wing. If you want to use an iron and ironing board free of charge, make a request to Reception Desk.

Service for Additional Materials

For your convenience, razor, toothbrush, toothpaste, sewing set, shower cap, cotton swab, and make-up cotton are prepared free of charge as well as blanket and humidifier, etc. If you need, make an inquiry to Reception Desk.

Portable Fire-Extinguisher

Portable fire-extinguisher, gas mask, and emergency escape tools are provided in the wardrobe of your room, and fire-extinguishers are provided on each floor.

Protection of Privacy

If you want to disconnect telephone line, push “Do Not Disturb” button on the room control system or make a request to Reception Desk. If “Do Not Disturb” indicator is turned on for 24 hours or longer, the hotel may check the situation of the room for safety.

Storage of Valuables and Room Safety box

Guest can use the safe in the room or leave valuables at the front desk for safekeeping.
*Hotel is not responsible for any losses of valuables in the guest room.

Mineral Water and Tea

2 bottles of mineral water, electric pot, coffee, sugar, tea bags are provided in your room free of charge. If you need more materials, make an inquiry to Reception Desk.

Storage of Bags and Luggage

Reception Desk may store your bags and luggage.

Reservation

You may reserve a room by making an inquiry to Reservation Center (02-750-0900) or visiting the website of the hotel (www.ninetreehotel.com).

Newspaper

The newspapers are available in the lobby on the third floor.

Business Corner

For your convenience, copy machines and facsimile are provided in Business Corner (3rd floor) for 24 hours. It is recommended to delete your files after complication of your work for protection of your information.

Credit Card

You may use credit card such as MasterCard, Visa, American Express, Diners and JCB, in the hotel.

Breakfast Restaurant

Breakfast is provided in Bonappetit on the 3rd floor everyday, and you can take breakfast from 7:00 to 10:00(am).

Coin Laundry Room

Coin laundry room is on the 11th floor of South Wing and the fee for single use is 7,000KRW.

* Washing Machine: 3,000KRW / Dryer: 3,000 KRW / Detergent: 1,000KRW

Deposit/Bank Work

You can change money and confirm the information on exchange rates in Reception Desk.

Lost & Found Service

All the lost and found is managed by Room Management Department. For details, make an inquiry to Reception Desk.

Guide on Handling Private Information

Nine Tree Hotel (hereinafter referred to as the Hotel) collects, keeps, and processes all the personal information in accordance with the laws/regulations on protection of privacy. Your personal information will be lawfully and adequately handled in order to perform the hotel work properly and protect your rights and profits. The hotel respects customers’ rights including the requests for review, correction, deletion, and suspension of handling of personal information kept by the hotel in order to solve customers’ difficulties. In accordance with the laws/ regulations on protection of privacy and the details of Privacy Handling Guideline are notified in the website (www.ninetreehotel.com). If the Privacy Handling Guideline is amended, new guideline will be notified in the website.

Local Information and Tour Information

For more information, please contact to reception desk or scan the QR code on the back of key holder.

Taxi Service

Two kinds of taxis, deluxe and general taxis, are operated in Seoul. You can use a general taxi in the city at a somewhat lower price compared with deluxe taxi. If you use a tai regardless of the kind, it is recommended to keep the receipt for the case that you get off a taxi leaving any material in it.

Subway

A subway map is provided in Reception Desk for your convenient and rapid tour in every place in Seoul.

Airplane Information

You can check everything in relation to use of airlines in Reception Desk.

Airport Limousine Bus

1. Front of Sejong Hotel ↔ Incheon International Airport (No. 6015): Fee (16,000 KRW)
* The first bus 05:15 / The last bus 19:10 * Operates 7 times a day

Limousine Bus

If you want to go anywhere including an airport, you can use a limousine bus including a driver. For details, make an inquiry to Reception Desk.

Telephone Service

Reception Desk: Speed Dial No.1

Room to Room
5th floor ~ 9th floor: 80 + room number(If room number 901 = 80 901)
10th floor ~ 16th floor: 0 + room number(If room number 1001 = 8 1001)

Local Telephone : Push 9 and input the telephone number.

International Telephone : 9 + International Telephone Code+Country Code+Area Code or Cellular Phone Number
* If area code is started with zero (0), do not push zero (0) excluding Russia.
* The telephone fee will be charged in addition of 10% of service fee.

For the information on country code, refer to the telephone service section of this directory and,for telephone fee and details, ask Reception Desk.

Country Code

Country	City Code	Country	City Code
Ghana	233	Gabon	241
Guyana	592	Gambia	220
Guatemala	502	Guam	1-671
Greece	30	Nigeria	234
South Africa	27	Netherlands	31
Nepal	977	Norway	47
New Zealand	64	Taiwan	886
Denmark	45	Germany	49
Diego Garcia	856	Laos	370
Liberia	231	Russia	7
Lebanon	961	Rumania	40
Luxembourg	352	Rwanda	250
Libya	218	Lithuania	370
Liechtenstein	423	Madagascar	261
Madeira ls.	351	Macao	853
Malaysia	60	Mexico	52
Monaco	377	Morocco	212
Mauritius	230	Mauritanie	222
Mozambique	258	Maldives	960
Malta	356	Mongol	976
U.S.A	1	Myanmar	95
Bahrain	973	Vatican City	39-6
Bangladesh	880	Venezuela	58
Vietnam	84	Belgium	32
Bolivia	591	Bulgaria	359
Brazil	55	Brunei	673
Samoa	685	Saudi Arabia	966
Saipan	1-670	Senegal	221
Serbia	381	Somalia	252
Sudan	249	Surinam	597
Sri Lanka	94	Swaziland	268
Sweden	46	Switzerland	41
Spain	34	Singapore	65
Arab Emirates	971	Argentina	54
Iceland	354	Haiti	509
Ireland	353	Afghanistan	93
Albania	355	Algeria	213
Angloa	244	Ecuador	593
Ethiopia	251	El Salvador	503
U.K.	44	Yemen	967
Oman	968	Austria	43
Honduras	504	Jordan	962
Uganda	256	Uruguay	598
Iraq	964	Iran	98
Israel	972	Egypt	20
Italy	39	India	91
Indonesia	62	Japan	81
Zambia	260	China	86
Djibouti	253	Zimbabwe	263
Czechoslovakia	420	Chile	56
Cameroon	237	Kazakhstan	7
Qatar	974	Cambodia	855
Canada	1	Kenya	254
Costa Rica	506	Cote d’lvoire	225
Colombia	57	Congo	242
Cuba	53	Kuwait	965
Kuwait	385	Cyprus	357
Tahiti	689	Thailand	66
Turkey	90	Tunisia	216
Panama	507	Paraguay	595
Pakistan	92	Papua New Guinea	675
Palestine	970	Peru	51
Portugal	351	Poland	48
Puerto Rico	1-787	France	33
Fiji	679	Finland	358
Philippines	63	Hawaii	1-808
Hungary	36	Australia	61
Hong Kong(China)	852